Introduction

These Terms & Conditions govern your use of the London DIY Store Ltd website and any purchases made through it. By accessing our website or placing an order, you agree to be bound by these terms.

About Us

London DIY Store Ltd operates this website.
Website: https://londondiystoreltd.com

If you have any questions regarding these Terms & Conditions, please contact us via the Contact Us page.

Eligibility to Use the Website

You must be at least 18 years old or have permission from a parent or legal guardian to use this website and place orders.

Products & Availability

All products are subject to availability.
We reserve the right to limit quantities or discontinue products at any time.

Product images are for illustrative purposes only. Actual products may vary slightly.

Pricing

All prices are displayed in GBP (£) unless stated otherwise.
Prices include applicable taxes unless specified.

We reserve the right to change prices at any time without prior notice.

Orders & Payments

Orders are confirmed only once payment has been successfully processed.

We accept secure online payments through third-party payment providers. Payment details are processed securely and are not stored on our servers.

Order Cancellation

We reserve the right to cancel or refuse any order for reasons including, but not limited to:

  • Product unavailability

  • Pricing or listing errors

  • Suspected fraud or misuse

If your order is cancelled, you will be notified and refunded where applicable.

Delivery

We offer UK-wide delivery.

Any delivery timeframes provided are estimates only and may vary due to product availability, courier performance, weather conditions, or other circumstances beyond our reasonable control.

Delivery charges are calculated during checkout where applicable.

We are not responsible for delays caused by third-party couriers.

Risk of loss or damage passes to you once the order has been delivered to the delivery address provided.

Returns & Refunds

Returns are accepted in accordance with our Returns & Refunds Policy.

Items must be returned unused and in their original packaging unless faulty.
Refunds will be processed once returned items are inspected.

Warranty & Liability

Products should be used in accordance with manufacturer instructions.

London DIY Store Ltd shall not be held liable for misuse of products or for indirect or consequential losses, except where required by law.

User Accounts

If you create an account on our website, you are responsible for maintaining the confidentiality of your login details.

We reserve the right to suspend or terminate accounts if misuse is detected.

Intellectual Property

All original textual content, branding elements, logos, and custom design elements on this website are the property of London DIY Store Ltd unless otherwise stated.

Some images, graphics, or media used on this website may be licensed, royalty-free, or provided through third-party platforms such as design libraries or content tools. Such content remains subject to the terms of the respective licensors.

You may not reproduce, distribute, or reuse website content without prior written permission, except where permitted under applicable licences or law.

Limitation of Liability

To the maximum extent permitted by law, London DIY Store Ltd shall not be liable for:

  • Indirect or consequential losses

  • Loss of profits, data, or business

  • Damage or injury arising from misuse of products or failure to follow manufacturer instructions

Nothing in these Terms limits liability where such limitation is not permitted under applicable law.

Governing Law

These Terms & Conditions are governed by and interpreted in accordance with the laws of England and Wales.

Changes to These Terms

We reserve the right to update these Terms & Conditions at any time.Changes will take effect upon publication on this page.